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What if I think someone else is using my card?

Updated over 3 weeks ago

If you think you’ve been the victim of fraud, please take the following steps as soon as possible:

Freeze your card:
This stops anyone from using your card while we investigate what's going on.

• Tap the card icon in the menu bar of your app

• Tap the freeze toggle under your Aslan card

Get in touch:
You can start a chat message with us for a quicker response in-app. You can also email us on support@aslan.io.

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